To maintain Loyal
Employees is one of the challenges of most companies. I definitely agree to
this, because I am not only exposed to training and development but also in the
recruitment side. I was able to hire good people but it remains a fact they
come and go. But in the brighter side, they are really employees that remain
devoted. Here in my workplace, we have these loyal employees; they even are
employed longer than me. In this article that I am going to share to you, do
hope these 6 habits will serve as a realization for us.
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| Source : http://api.ning.com |
1. They treat you like a person.
Remember when you were in elementary school and you ran into
your teacher at, say, the grocery store? It was really strange. She wasn’t
supposed to exist outside of school. You didn’t see your teacher as someone who
wore shorts and a Grateful Dead T-shirt and actually had a life. Your teacher wasn’t a person; she was a teacher.
Lots of employees see their bosses that way, too. That means
they don’t see you as someone with dreams and hopes and insecurities and fears.
You’re not a person; you’re a boss.
Truly loyal employees embrace both sides of the
employer-employee relationship: They realize you want what’s best for them by
helping them reach their professional and personal goals — and they also want
what’s best for you, both at work and in your personal life. They see you as more than just a boss, and they treat you
that way.
2. They tell you what you least want to hear.
As a general rule, the more rungs on the ladder that
separate you and an employee the less likely that employee is to openly
disagree with you. For example, your direct reports may sometimes take a
different position or even tell you that you’re wrong. Their direct reports,
though, are much less likely to state a position other than yours.
And entry-level employees will sing directly from the
company songbook, at least when you’re the audience.
Truly loyal employees know that you most need to hear what you
least want to hear: That your ideas may not work, that your point of view is
wrong or that you made a mistake.
They’ll tell you because they know that although you might
not care much for what you hear, you do care tremendously about doing what is
best for your company and your employees.
3. They never criticize you in front of others.
“Bash the boss” is a game almost every employee plays, at
least occasionally. (One of your employees is probably talking about you right
now.) Partly they criticize you because it’s a way of letting off steam, but
mostly they do it because we all think, at least some of the time, that we can
do a better job than the person we work for.
Criticism, mocking, sniping — when you’re in charge it comes
with the territory.
It also chips away at the respect you work so hard to
deserve.
Truly loyal employees get that. They don’t gossip, they
don’t snipe, they don’t talk behind your back — they give you the respect, even
when you’re not around, that they expect to receive.
4. They disagree in private.
Debate is healthy. Disagreement is healthy. Weighing the
pros and cons of a decision, playing devil’s advocate, sharing opinions — every
leader wants to hear what his or her team thinks. It’s not just enlightening.
It’s stimulating.
Truly loyal employees trust they can share their opinions as
freely as you do. In fact, they trust that you want them to — because
you and the company benefit from an honest exchange of differing opinions and
points of view.
But once a decision is made…
5. They totally support your decisions — and you — in
public.
I guarantee you’ve been in at least one meeting where
someone said, “Look, I don’t think this is the right thing to do, but I’ve been
told we’re going to do it anyway. So let’s at least try to give it our best
shot.”
After that little speech does anyone ever try to give it
their best shot?
Even when they disagree with a decision, truly loyal
employees don’t try to prove you wrong.
They do everything they can to prove you right.
6. They tell you when they need to leave.
I’ve never known a truly loyal employee that wasn’t also
truly outstanding.
So you want them to stay. You need them to stay.
Still, sometimes they need to leave: For a better
opportunity, for a different lifestyle, to enter a new field, or to start their
own business.
But they also know their departure will create a tremendous
hole so they let you know what they’re thinking to give you plenty of time to
prepare.
Granted, being willing to tell you well ahead of time they
plan to leave, or are just thinking about leaving, means they trust you to an
exceptional degree. Clearly they know you won’t start to treat them differently
or fire them on the spot.
They trust you because they’ve been loyal to you.
After all, they have put your interests ahead of theirs a
number of times — and now they know you’ll do the same for them.
By : Jeff Haden
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